Translations:How to moderate a Mastodon instance/10/en

So what should you do with the report?

• If rules of your instance are obviously broken and the account in question either seems to do so intentionally or exclusively (e.g. account created only for spam) or the account was warned before (Question for the mod team: How many strikes does it take?) then you can suspend the account.
  • If the whole instance the reported account is on seems to break your rules, think about a domain block (See below).
• If rules are broken, but it might be because the user didn't know about the rules, you can start with a warning. Delete or hide the post according to the severity of the violation.
• If it's not obvious whether the reported behavior constitutes a rule break, you can discuss it with the other moderators of your instance (Just add a note to the report and wait what the others say). If you are the only moderator you could ask the reported person to clarify what they mean or remove their questionable content themselves. Depending on whether they comply you can go from there.
• If no rules are broken and there is nothing wrong with the reported account just resolve the report.